Refund policy

Try before you buy

Our free sample lessons are the same lessons enrolled students take, with no account needed. Please try them with your child before buying.

When we do refund

We give a full refund when:

• you were charged twice for the same program and child;
• a charge was made without your permission;
• a problem on our side keeps your child from using the program, and we cannot fix it within 7 days of you telling us; or
• the law where you live requires it.

When a purchase is refunded, the child’s access to that program closes.

How to ask

Write to support@mdspacestem.com within 30 days of the charge, from the email address on your parent account, and tell us what happened. We answer within 5 business days. Approved refunds go back to the card you paid with; your bank may take 5 to 10 business days to show it.

Contact

MD Space LLC, Dallas, Texas. Email support@mdspacestem.com.